Kia ora @hemim.
Thankyou for your query, it is timely.
I am a community physiotherapist from Whangarei and also run a software start-up called Provida. I am part of the team which builds ZUI and this is evolving to be some sort of open-source project and community.
The background is that I helped set up the “Hikurangi Covid Response” prior to the original Omicron surge. This was a small group of volunteer health professionals who partnered with some local shop owners and Maori Wardens to create a home isolation support service centred around a town just north of Whangarei - Hikurangi. The official community providers and GP’s were swamped and we offered to help. We set up an 0800 number and distributed a flyer to about 800 letter boxes - and the phone started ringing!
One thing we did was use video to re-connect with people who were unwell after we had dropped off whanau packs which included RATs, masks, kai, prescriptions, pulse oximeters etc. We started off using Zoom, Whatsapp, Messenger etc - but really wanted to create video meeting links on the fly via SMS before we left the household, so we could be sure it would work. Then we could check on people using video as they recovered. It was really useful to check people were using RAT tests correctly - or were reading the correct numbers for oxygen sats etc.
We had some experience using video on another community software project and starting working with a young gentleman named Jasper who we know from our local tech/coding club, and he has been the lead developer of the ZUI app.
ZUI is built using the Jitsi open-source code, sitting on AWS servers in Sydney and with a Svelte front end. It runs well on browsers and it meant we could avoid needing to download software, there were no time limits, and no one is presenting ads or scraping data!
As you have said, ZUI was a term being used as a combination of ZOOM and Hui, and we initially adopted that as the project name as it had such a short URL, was easy to remember and we were having various “Zui’s” as we set up our covid response.
However, our project group has been conscious that ZUI may not be an appropriate word to use long term without a proper process and engagement with Maori. For example, we were advised a number of times to trademark the ZUI brand - but elected not to.
As ZUI has started to “leak” out into the real world lately and been picked up by different groups including the eHealthForum, we have started to reach out wider to members of the Maori community and seek input on the use of the term. We don’t have any formal partnerships in place, but the conversations we have had thus far tend to centre around how we could develop the ZUI app to be multi-lingual and further the reach of Te Reo as well as other pacific languages.
So - your comment is timely and if you are interested, I would like to meet you one day on ZUI to further the conversation?
PS - the Hikurangi Covid Response eventually supported over 150 households and 450 individuals during 2022 and in the process became an official partner of Ngati Hine Health Trust who were leading the official community isolation support in this area. It was a good example of the community developing something based on an urgent need, and then iterating the service based on regular feedback. A bit like developing software
.
And it is interesting that we find ourselves communicating about ZUI increasingly here in the eHealthForum that Nathan and his colleagues have set up on another open-source project, Discourse. While we don’t know exactly where this project leads, we do feel there will be plenty to share that can help others to incorporate video into their health/tech solutions.
Feel free to try ZUI at zui.nz
I hope to talk soon. My number is 0275 344 227.
Nga mihi,
Ben.