NEWS - eHealthNews.nz editor Rebecca McBeth
This is a companion discussion topic for the original eHealth News article:
This is a companion discussion topic for the original eHealth News article:
3 Likes
maybe a future upgrade would allow the patient to type in their NHI to create some sort of pre-triage documentation for ED.
1 Like
Pitched a pre-triage/patient-centric data gathering app down in Canterbury almost 2 years ago now; no support for innovation.
As far as Emergency Q – our bottleneck seems more to be lack of capacity in GPs and other “more appropriate” venues for care, rather than a redirection intervention.
1 Like
Yeah, you sometimes have to get lucky with timing for that sort of thing. The key thing is don’t give up, but rather wisely wait until an opportune time. Perhaps the success of Emergency Q means that they would be more open to it now.
Platforming
Emergency Q runs as two seperate apps (Android & iOS). Unfortunately it isn’t possible to access the service via a website, although the tech savvy could probably run it within Windows or ChromeOS (although I note that their appstore links seem broken on emergencyq.com/mobile.html)
Why didn’t they do this as a PWA? It would be a perfect fit for this, single codebase, maximal equity, etc etc.
Anyone here work for them?
The idea of redirecting ED patients is not new or unique; I agree Emergency Q is a good solution, but it requires an integrated partnership with latent capacity.
The Victorian Virtual ED takes a telehealth-support approach to ensure patients end up in the venue for care best matched to their presenting issue, in some use cases with significant savings as far as wasted time/effort. However, it appears to have required substantial up-front investment – again, in workforce capacity, as well as technical aspects – to ramp up operations.
You can imagine, essentially, a much smarter version of HealthLine, supported by protocols and practicing clinicians, absorbing some of the EQ functions with an active role in redistributing patients, as well as providing some definitive care. Once the data and digital backbone of information sharing is in place, it’s really not terribly farfetched.
2 Likes