# Telehealth Experience so far **URL:** \ **Category:** Open Forum\ **Created:** [April 2, 2020, 8:22pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046 "2020-04-02T20:22:01Z")\ **Posts on this page:** 19\ **Page:** 3
**Author:** ![KarenDay](https://ehealthforum.nz/user_avatar/ehealthforum.nz/karenday/32/13922_2.png) [@KarenDay](https://ehealthforum.nz/u/KarenDay)\ **Post date:** [May 6, 2020, 9:47pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/42 "2020-05-06T21:47:28Z")
Thanks for these resources Ruth. Will take a look at them this afternoon when I’m working on the research proposal for our little group. Looks like we might be able to synchronise the research with other projects on the go. ![image001.jpg](https://ehealthforum.nz/uploads/default/original/1X/2485d26919316b1d80aa60f5ca8e2cb5bc0275fe.jpg) ![image003.jpg](https://ehealthforum.nz/uploads/default/original/2X/f/fee8f01ce2acedefa01020ac274029c62e0a16f0.jpg) ---
**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\ **Post date:** [May 6, 2020, 9:49pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/43 "2020-05-06T21:49:55Z")
Absolutely!! Many hands making light work. ---
**Author:** ![i.hunter](https://ehealthforum.nz/user_avatar/ehealthforum.nz/i.hunter/32/10891_2.png) [@i.hunter](https://ehealthforum.nz/u/i.hunter)\ **Post date:** [May 7, 2020, 1:29am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/44 "2020-05-07T01:29:06Z")
We could have a collaborative approach between TLG, members of CLiN, Auckland and Massey University (plus any others) and others from the sector building on the previous TLG surveys and local surveys to run a national survey. ---
**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\ **Post date:** [May 7, 2020, 1:35am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/45 "2020-05-07T01:35:42Z")
Great idea @i.hunter ! ---
**Author:** ![i.hunter](https://ehealthforum.nz/user_avatar/ehealthforum.nz/i.hunter/32/10891_2.png) [@i.hunter](https://ehealthforum.nz/u/i.hunter)\ **Post date:** [May 10, 2020, 11:32pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/46 "2020-05-10T23:32:36Z")
Just come off a meeting with AIDH and they are keen to collaborate with NZ and HINZ and CiLN and anyone else around this area @KarenDay @Ruth_Large @michael.hosking @sari @NathanK @lisa.livingstone @grahame.jelley @Greig @BeckyGeorge @SamuelWong ---
**Author:** ![lisa.livingstone](https://ehealthforum.nz/user_avatar/ehealthforum.nz/lisa.livingstone/32/2801_2.png) [@lisa.livingstone](https://ehealthforum.nz/u/lisa.livingstone)\ **Post date:** [May 11, 2020, 12:51am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/47 "2020-05-11T00:51:27Z")
Hi Inga Happy to be of any assistance I can Lisa ---
**Author:** ![NathanK](https://ehealthforum.nz/user_avatar/ehealthforum.nz/nathank/32/6064_2.png) [@NathanK](https://ehealthforum.nz/u/NathanK)\ **Post date:** [May 13, 2020, 4:05pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/48 "2020-05-13T16:05:29Z")
Split this topic on May 13, 2020, 4:05pm UTC A post was split to a new topic: [Telehealth Webinar #2 - Equity and Improving Access](https://ehealthforum.nz/t/telehealth-webinar-2-equity-and-improving-access/12573) ---
**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\ **Post date:** [May 12, 2020, 8:34pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/49 "2020-05-12T20:34:52Z")
> [@lisa.livingstone](#): > > Hi Inga > Happy to be of any assistance I can > Lisa Me too 🤩… ---
**Author:** ![emily.gill](https://ehealthforum.nz/user_avatar/ehealthforum.nz/emily.gill/32/2908_2.png) [@emily.gill](https://ehealthforum.nz/u/emily.gill)\ **Post date:** [May 13, 2020, 1:09am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/50 "2020-05-13T01:09:20Z")
Me too, keen to help 😉 Can contribute a bit under my 1.5FTE university teaching-research role. ---
**Author:** ![i.hunter](https://ehealthforum.nz/user_avatar/ehealthforum.nz/i.hunter/32/10891_2.png) [@i.hunter](https://ehealthforum.nz/u/i.hunter)\ **Post date:** [May 13, 2020, 1:50am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/51 "2020-05-13T01:50:08Z")
Thanks everyone. Karen will circulate a draft summary soon and we are working on a draft list of questions. If anyone has any survey questions that they have used in telehealth or similar surveys if they would be willing to share them with me that would be great. ---
**Author:** ![alex](https://ehealthforum.nz/user_avatar/ehealthforum.nz/alex/32/4548_2.png) [@alex](https://ehealthforum.nz/u/alex)\ **Post date:** [May 13, 2020, 5:31pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/52 "2020-05-13T17:31:04Z")
We are about to send out a survey here as part of wider health system redesign on patient experience of using telehealth during covid-19 following the model of the Auckland patient experience surgery of telehealth in mental health (but tweaking). Happy to share questions and results ---
**Author:** ![KarenDay](https://ehealthforum.nz/user_avatar/ehealthforum.nz/karenday/32/13922_2.png) [@KarenDay](https://ehealthforum.nz/u/KarenDay)\ **Post date:** [May 13, 2020, 8:32pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/53 "2020-05-13T20:32:21Z")
Hi Alex. Can we please talk on the phone about the survey? We don’t want to duplicate what you’re doing. My number is 0278201125 ---
**Author:** ![alex](https://ehealthforum.nz/user_avatar/ehealthforum.nz/alex/32/4548_2.png) [@alex](https://ehealthforum.nz/u/alex)\ **Post date:** [May 13, 2020, 8:39pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/54 "2020-05-13T20:39:30Z")
Hopefully no duplication but synergy… its a local whole of system questionnaire on telehealth being undertaken by our EOC that sits across Civil Defense, Council and the DHB with Economic, Social and Health arms - as a response to the whopping 80% response in some of our rural communities that are saying health is their top priority right now. I’ve left you a voice message ---
**Author:** ![grahame.jelley](https://ehealthforum.nz/user_avatar/ehealthforum.nz/grahame.jelley/32/3147_2.png) [@grahame.jelley](https://ehealthforum.nz/u/grahame.jelley)\ **Post date:** [May 14, 2020, 10:20am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/56 "2020-05-14T10:20:17Z")
NDHB mental health have commissioned EY todo a piece of research around telehealth in Northland as I am led to understand. Our PHO has done a survey monkey on COVID impact and Telehealth as part of this . I have permission to share just needing some time to ensure anonymised ---
**Author:** ![i.hunter](https://ehealthforum.nz/user_avatar/ehealthforum.nz/i.hunter/32/10891_2.png) [@i.hunter](https://ehealthforum.nz/u/i.hunter)\ **Post date:** [May 26, 2020, 9:54pm UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/57 "2020-05-26T21:54:59Z")
@sari You expressed interest in our telehealth national survey. If you would like to be involved, please send me you email address to [I.Hunter@massey.ac.nz](mailto:I.Hunter@massey.ac.nz) Thanks Inga ---
**Author:** ![rowena](https://ehealthforum.nz/user_avatar/ehealthforum.nz/rowena/32/5198_2.png) [@rowena](https://ehealthforum.nz/u/rowena)\ **Post date:** [June 19, 2020, 1:51am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/58 "2020-06-19T01:51:01Z")
Afternoon all - general enquiry on the telehealth spectrum re: therapeutic videos. Wondering if anyone aware of or come across any documents or guidance notes for clinicians who are recording and then sharing tailor made therapeutic videos? E.g. Stroke group education session, introduction information. Staff recording themselves with generic information from the service to share with clients and whanau coming onto the service; chronic pain management rehabilitation programmes etc. I have pockets of staff starting this work for different patient cohorts and purposes. Interested to note if anyone has created a ‘guide’ or come across anything equivalent to hand to staff to make suggestions about how to record videos that has been helpful to give to clinicians to support them in starting to design or think through these processes. Technical nuts and bolts, process maps, platform etc. interesting to note, but we already have some local processes. More keen to hear if anyone has created a general guide to give clinicians a starting place for the way to start to consider putting these together that encapsulates the clinician thought process to work through? ---
**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\ **Post date:** [June 19, 2020, 1:56am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/59 "2020-06-19T01:56:34Z")
Great thought Rowena. Be good to put anything anyone wants to share on the NZ website too. [Watching](https://ehealthforum.nz/t/control-your-emails-from-the-ehealth-forum/21928#bell-watching-and-no_bell-muting-3) with interest… ---
**Author:** ![NathanK](https://ehealthforum.nz/user_avatar/ehealthforum.nz/nathank/32/6064_2.png) [@NathanK](https://ehealthforum.nz/u/NathanK)\ **Post date:** [June 27, 2020, 7:54am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/60 "2020-06-27T07:54:37Z")
Split this topic on June 27, 2020, 7:54am UTC 4 posts were split to a new topic: [Workshops that bring IS and clinicians together](https://ehealthforum.nz/t/workshops-that-bring-is-and-clinicians-together/13394) ---
**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\ **Post date:** [June 27, 2020, 8:21am UTC](https://ehealthforum.nz/t/telehealth-experience-so-far/12046/61 "2020-06-27T08:21:54Z")
Health navigator and health literacy NZ put on an excellent webinar on ensuring effective communication with Telehealth. I learned heaps. The recording will be out soon [https://www.telehealth.org.nz/](https://www.telehealth.org.nz/) [Previous page](https://ehealthforum.nz/t/telehealth-experience-so-far/12046.md?page=2)