This is very instructional for us in the Ministry of Health, DHB funders and for those in service delivery. Fascinating:
The ‘productivity paradox’ is a suggested reason for the benefits mentioned in
the introduction being largely unrealised. The productivity paradox refers to
the phenomenon of an absence of efficiency gains accompanying widespread
digitisation, at least as we measure them with traditional indicators (Brynjolfsson
and Hitt 1998). Along with other factors, the productivity paradox adds further
complexity to digital change projects, and helps to make the case that they should
involve adaptive changes built on a set of technical changes.
@eduddy & @mary.crowe - this is what we need to be:
Work by Greenhalgh and colleagues has found that ‘bridge’ professionals (people
who hold boundary-spanning roles) can act as translators between different
professional ‘worlds’ – for example, the clinical and the technical – and can make
implementation more likely to be successful (Greenhalgh et al 2008).
opengraphobject:[351561246766085 : https://www.kingsfund.org.uk/publications/digital-change-health-social-care : title=“Digital change in health and social care | The King’s Fund” : description=“The use of digital technology in health and social care can improve quality, efficiency and patient experience as well as supporting more integrated care and improving the health of a population. This report shares practical learning from a series of case studies where significant large-scale digital change is happening.”]