# C3.0 - Digital Clinical Governance Summit - 7th Feb 2023

**URL:** <https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232>\
**Category:** Open Forum\
**Tags:** event, hybrid\
**Created:** [December 11, 2022, 9:00pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232 "2022-12-11T21:00:09Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![BeckyGeorge](https://ehealthforum.nz/user_avatar/ehealthforum.nz/beckygeorge/32/4178_2.png) [@BeckyGeorge](https://ehealthforum.nz/u/BeckyGeorge)\
**Post date:** [December 11, 2022, 9:00pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/1 "2022-12-11T21:00:09Z")

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I am thrilled to share with you that Liz Keen, the Director of Clinical Governance at the Australian Digital Health Agency has extended an invitation to their online Digital Clinical Governance Summit in Feb 2023.

> **[Connect. Care. Confidence.](https://www.digitalhealth.gov.au/c3point0)**

This is an important area that we, in New Zealand, are not nationally coordinated across despite having some great exemplar work going on in the regions. The learnings we can gain from this summit will support our work as we continue in partnership to progress safe and effective digital health development.

Look forward to the discussions ahead,

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**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\
**Post date:** [December 11, 2022, 9:23pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/2 "2022-12-11T21:23:48Z")

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Thanks Becky, this landed in my mailbox from DIA and I was intending on going but it looks as if it is in-person to me…

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**Author:** ![BeckyGeorge](https://ehealthforum.nz/user_avatar/ehealthforum.nz/beckygeorge/32/4178_2.png) [@BeckyGeorge](https://ehealthforum.nz/u/BeckyGeorge)\
**Post date:** [December 11, 2022, 9:43pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/3 "2022-12-11T21:43:53Z")

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Registration details…

**SUMMIT DETAILS**  
**Date:** 7 February 2023  
**Time:** 9:30am – 4.30pm  
**Venue:**  **Online**

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**Author:** ![ptang](https://ehealthforum.nz/letter_avatar_proxy/v4/letter/p/e47c2d/32.png) [@ptang](https://ehealthforum.nz/u/ptang)\
**Post date:** [December 18, 2022, 10:54pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/4 "2022-12-18T22:54:07Z")

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Hello Becky,

I had a go with the registration and it only gave me option of in person.  
 ![image](https://ehealthforum.nz/uploads/default/original/2X/b/b4b3a37d06b0d9478fc4782b4d235d8f5cbf5ccd.png)

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**Author:** ![BeckyGeorge](https://ehealthforum.nz/user_avatar/ehealthforum.nz/beckygeorge/32/4178_2.png) [@BeckyGeorge](https://ehealthforum.nz/u/BeckyGeorge)\
**Post date:** [December 19, 2022, 12:34am UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/5 "2022-12-19T00:34:47Z")

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Perhaps contact the summit organisers and check in re. online access? 🙂

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**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\
**Post date:** [January 15, 2023, 8:18pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/6 "2023-01-15T20:18:38Z")

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Hi @BeckyGeorge and @ptang I got hold of the organisers, here is the registration page for the virtual meeting [https://virtual.c3point0.au/](https://virtual.c3point0.au/)

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**Author:** ![ptang](https://ehealthforum.nz/letter_avatar_proxy/v4/letter/p/e47c2d/32.png) [@ptang](https://ehealthforum.nz/u/ptang)\
**Post date:** [January 15, 2023, 8:31pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/7 "2023-01-15T20:31:12Z")

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Thanks Ruth. I was able to get it changed to virtual by them manually.

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**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\
**Post date:** [February 6, 2023, 6:16pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/8 "2023-02-06T18:16:28Z")

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See you there! Alongside others with any luck. @NathanK @jerome @Yeok are you all coming along?

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**Author:** ![NathanK](https://ehealthforum.nz/user_avatar/ehealthforum.nz/nathank/32/6064_2.png) [@NathanK](https://ehealthforum.nz/u/NathanK)\
**Post date:** [February 6, 2023, 6:53pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/9 "2023-02-06T18:53:56Z")

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> [@Ruth\_Large](#):
>
> See you there! Alongside others with any luck. @NathanK @jerome @Yeok are you all coming along?

Thanks for the nudge Ruth! It never made it into my calendar, but I actually do have the space to attend today. Looks like an excellent program.

It would be of high value for anyone in [@clinicians](https://ehealthforum.nz/groups/clinicians) who is interested in anything governance - if you can make to any of it today it would be well worth it. Registration is free and low-obligation.

BTW I realise now that the time displayed in this event Topic above was Aus time (not NZ) so have fixed that. Also, have put the virtual event link up in Becky’s orginal post. Here it is again:

[https://virtual.c3point0.au/](https://virtual.c3point0.au/)

_(Don’t be fooled by the countdown in the registration site as it made the same mistake regarding timezones! Start time is 2023-02-06T22:30:00Z)._

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**Author:** ![Yeok](https://ehealthforum.nz/user_avatar/ehealthforum.nz/yeok/32/6682_2.png) [@Yeok](https://ehealthforum.nz/u/Yeok)\
**Post date:** [February 6, 2023, 7:09pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/10 "2023-02-06T19:09:45Z")

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interested but have only just seen this. Day already planned out. Thanks so much for the heads up thought. k

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**Author:** ![NathanK](https://ehealthforum.nz/user_avatar/ehealthforum.nz/nathank/32/6064_2.png) [@NathanK](https://ehealthforum.nz/u/NathanK)\
**Post date:** [February 6, 2023, 7:40pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/11 "2023-02-06T19:40:23Z")

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Anyone attending this please join this group: @C3.0-attendees

I have set up a chat room (#c3-0-nz-chat) / note taking space (#general:c-3-0) here in the eHealth Forum for us so we can virtually pass NZ related messages back and forth.

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**Author:** ![jon\_herries](https://ehealthforum.nz/user_avatar/ehealthforum.nz/jon_herries/32/6584_2.png) [@jon\_herries](https://ehealthforum.nz/u/jon_herries)\
**Post date:** [February 7, 2023, 3:10am UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/12 "2023-02-07T03:10:02Z")

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> interested but have only just seen this. Day already planned out. Thanks so much for the heads up thought. k

Ditto - is there going to be some sort of summary from people who managed to attend?

Jon

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**Author:** ![NathanK](https://ehealthforum.nz/user_avatar/ehealthforum.nz/nathank/32/6064_2.png) [@NathanK](https://ehealthforum.nz/u/NathanK)\
**Post date:** [February 7, 2023, 5:28am UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/13 "2023-02-07T05:28:21Z")

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> [@jon\_herries](#):
>
> Ditto - is there going to be some sort of summary from people who managed to attend?

We aren’t that diligent sorry! Although I bet @BeckyGeorge both listened carefully and has some valuable insights.

The take home messages for me has been that clinical governance in digital health:

1. _needs_ to be deeply embedded at all levels (especially up top)
2. the model _needs_ to be partnership - anything lesser fails
3. patients / consumers expect us to do better, and to have exceptional clinical governance
4. we are dragging our feet on this in NZ significantly

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<div class="post-metadata">

**Author:** ![BeckyGeorge](https://ehealthforum.nz/user_avatar/ehealthforum.nz/beckygeorge/32/4178_2.png) [@BeckyGeorge](https://ehealthforum.nz/u/BeckyGeorge)\
**Post date:** [February 7, 2023, 8:08pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/14 "2023-02-07T20:08:22Z")

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Haha, Nathan.

I took some notes and most particularly for Louise’s talk on 7 things we could be doing better. The DHAs CEO was also very good and spoke v well at the start and finish. Much of what was discussed was concerning the outcomes of good and poor digital clinical governance. Which is why Louise’s resonated becuase she spoke to areas of focus or mechanisms that governance needs to create and mature.  
Her 7 points were:

1. Greater attention needed on privacy and security i.e. pregnancy tracker app fine print states info will be handed over to the police if required.
2. Inaccurate/unreliable digital health systems providing in accurate information to clinicians. i.e. automation bias/lack of reconciliation.
3. Failure to enage patients and stakeholders i.e. Fitbit sued re HR monitoring misguiding consumers
4. Lack of training of staff to use and implement digital tech/systems i.e. the why as well as the what needs to be communicated.
5. Inadequate monitoring and review processes in place across systems…unintended harm needs to be avoided re. updates/changes etc.
6. Bias - we need to ensure that our systems are culturally relevant and do not cause harm/death by their automation
7. Financial investment and legal consequences - i.e. start ups need to embed CG, health agencies need to own and discuss corporate clinical governance (appetite for risk), and the legal consequences of consumer harm need to be evident i.e. DNA fraud needs to be accountable to consumers not just the financial fraud.

It was a good conference, they are maturing their frameworks and socialising the issues across all stakeholders i.e. agencies, private, public and NGO.  
We need to ensure that the new [CCIO](https://ehealthforum.nz/%20https://pubmed.ncbi.nlm.nih.gov/27081413) embeds themselves and this work at the forefront of what they do. The Digital Clinical Governance framework my team wrote is a working blue print for them to start with. It was completed in partnership with HQSC, Te Aka Whai Ora and many others, including with the DHA’s consultation.

I am looking forward to seeing where this goes,

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**Author:** ![jerome](https://ehealthforum.nz/user_avatar/ehealthforum.nz/jerome/32/6800_2.png) [@jerome](https://ehealthforum.nz/u/jerome)\
**Post date:** [February 8, 2023, 6:50am UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/15 "2023-02-08T06:50:01Z")

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Apologies Ruth - completely missed that one. Thanks Becky for the notes.  
j

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**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\
**Post date:** [February 8, 2023, 8:19am UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/16 "2023-02-08T08:19:01Z")

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Next time. Highlights for me was trying our ‘Zui’ and having a virtual coffee with Nathan 😉. I particularly enjoyed listening to Anne Snowden and found this link useful

> **[Clinical Governance Framework](https://www.digitalhealth.gov.au/about-us/strategies-and-plans/clinical-governance-framework)**
>
> Clinical governance ensures clinical safety, quality, and continuous improvement in the delivery of health and care, including through health technologies.

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**Author:** ![BeckyGeorge](https://ehealthforum.nz/user_avatar/ehealthforum.nz/beckygeorge/32/4178_2.png) [@BeckyGeorge](https://ehealthforum.nz/u/BeckyGeorge)\
**Post date:** [February 8, 2023, 7:53pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/17 "2023-02-08T19:53:22Z")

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@Ruth_Large have you seen the Digital Clincial Governance Framework developed by my team? I’ll try and get a copy

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**Author:** ![Ruth\_Large](https://ehealthforum.nz/user_avatar/ehealthforum.nz/ruth_large/32/14609_2.png) [@Ruth\_Large](https://ehealthforum.nz/u/Ruth_Large)\
**Post date:** [February 8, 2023, 9:05pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/18 "2023-02-08T21:05:25Z")

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No I haven’t, love a copy.

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**Author:** ![NathanK](https://ehealthforum.nz/user_avatar/ehealthforum.nz/nathank/32/6064_2.png) [@NathanK](https://ehealthforum.nz/u/NathanK)\
**Post date:** [February 8, 2023, 10:39pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/19 "2023-02-08T22:39:51Z")

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I think we all would!

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**Author:** ![Greig](https://ehealthforum.nz/user_avatar/ehealthforum.nz/greig/32/3653_2.png) [@Greig](https://ehealthforum.nz/u/Greig)\
**Post date:** [February 8, 2023, 11:06pm UTC](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232/20 "2023-02-08T23:06:02Z")

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I agree totally, @Ruth_Large even if you did call me a sceptic. It would be great if we could get a copy of Anne Swnowden’s presentation. That would be worth sharing wider across our community.

[Next page](https://ehealthforum.nz/t/c3-0-digital-clinical-governance-summit-7th-feb-2023/27232.md?page=2)
